Privacy Policy

Last Updated: November 2, 2026

At SP Shri Prasadam Pure Veg Catering, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, make a booking, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal Information: Your name, mobile number, email address, and billing or delivery address.

• Booking Information: Event date, event location, number of guests, catering requirements, food preferences, and other details related to your booking.

• Account Information: Login details and information associated with your customer account.

• Order Information: Details of packages, food items, services, and orders placed through our website.

• Communication Information: Messages, enquiries, feedback, and other information you share with us.

2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your orders and catering bookings.

• To contact you regarding enquiries, quotations, and service requests.

• To provide information about our catering packages and services.

• To confirm bookings and provide order updates.

• To improve our website, services, and customer experience.

• To provide customer support and resolve complaints.

• To maintain business records and comply with applicable legal requirements.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to:

• Process and fulfil your orders.

• Arrange catering and delivery services.

• Facilitate payment processing, where applicable.

• Maintain website functionality and security.

• Comply with legal obligations or lawful requests from authorities.

Such information is shared only to the extent necessary for the relevant purpose.

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences.

• Maintain your shopping cart and session.

• Understand website usage and performance.

• Improve website functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Although we make efforts to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, maintain business records, and meet applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or other external platforms.

We are not responsible for the privacy practices, content, or security of these third-party services. We encourage users to review their respective privacy policies before sharing personal information.

8. Your Privacy Rights

You may contact us to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to applicable legal and business requirements.

• Withdraw consent where processing is based on consent.

• Raise concerns regarding the use of your personal information.

We will review and respond to reasonable requests in accordance with applicable laws.

9. Children's Privacy

Our website and services are intended for general customers and businesses. We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.

If you believe a child has provided personal information without appropriate consent, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.

Any updates will be published on this page along with the revised Last Updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SP Shri Prasadam Pure Veg Catering

Address: 13-14, Service Lane, A-2, Main Pankha Road, Block A2, Janakpuri, New Delhi, Delhi – 110058

Phone: +91 63910 00001

Email: info@shreeprasadam.org

Website: https://shreeprasadam.org/

We will be happy to assist you with your privacy-related queries.